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Customer Care

We always aim to be as accessible as possible and want to create a positive influence in the Hobby community.


If you have any questions or queries in regards to our products, pre orders, an existing order, or you just want to say say hi, send us an email at and one of our team will reach out.

Privacy & Safety

Privacy is of the highest priority here at 'The Hobby Horse'.

We will only use the information provided by the customer for fulfilling orders and creating accounts and is only accessed by The Hobby Horse. Trusted Third Parties are used for payment fulfilment Such as Wix Payments, Apple Pay and Paypal. Privacy Policies for these companies can be found on their websites. 

As a company we do not use customer information for marketing purposes nor do we pass information onto other third parties. All customer information is handled by The Hobby Horse and its trusted payment fulfilment providers. 

If you have any questions or queries in regards to our privacy policy please contact us via email at

Payment Methods

Payment Methods

• Credit / Debit Cards

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